<p>This may be an insanely dumb question, but is there a way to show a page count element? For instance, at the bottom of the 4th slide I can put some text saying "Page 4 of 8".</p> 2009-07-27T12:40:31-07:00 13665 822 49038 false false false true 3 Tara Clark 1844838 2010-03-05T15:30:57-08:00 <p>You can add this to the background slide under Edit Theme for custom themes. If you're using one of the SlideRocket default themes you will have to add it manually.</p> <p>Here is our guide for Editing Themes <a href="http://support.sliderocket.com/forums/13666/entries/13496">http://support.sliderocket.com/forums/13666/entries/13496</a></p> 2009-07-27T14:59:12-07:00 49038 13665 90416 2009-10-07T14:20:49-07:00 24924 <p>is there a way to do this dynamically? as in the slide # generates the page count instead of just a placeholder that you have to enter the text manually. A place holder does no good when you add a slide and have to manually reenter the slide # from the point where you added a slide.</p> 2010-03-05T14:26:30-08:00 49038 13665 237071 2010-03-05T14:26:30-08:00 5978425 <p>If the page # placeholder is on your theme's background and you have only 1 background on your theme the page number will be added &amp; update dynamically.</p> 2010-03-05T15:30:57-08:00 49038 13665 237109 2010-03-05T15:30:57-08:00 24924 <p>I'm not sure why you guys are playing around with&nbsp; &lt;iframe&gt; instead of &lt;embed&gt;&lt;object&gt; code, but it isn't working for me.&nbsp; When putting a presentation in an iframe, it just doesn't display correctly.&nbsp; Often there is a white box in the upper left corner of the frame. I could include dozens of pictures of this, but I think one will suffice.&nbsp; I don't know why, but this sometimes even happens with your iframe code.&nbsp;</p> <p>Fortunately the embed tags still work, but I guess now I have to generate those myself.</p> <p>Mark Spruell</p> 2010-02-28T12:01:03-08:00 13665 29 120249 false false false true 1 Tara Clark 5691250 2010-03-02T11:13:33-08:00 <p>This issue is unique to Internet Explorer and is corrected.</p> 2010-03-01T17:48:27-08:00 120249 13665 234301 2010-03-02T11:13:33-08:00 24924 <p>How do I do it?</p> 2009-01-16T08:03:46-08:00 13665 1558 18632 false false false true 7 Tara Clark 196063 2010-03-01T17:54:38-08:00 <p>I'm looking for the same thing.&nbsp; It doesn't look available.&nbsp; I also searched online for this question, to no avail.</p> 2009-03-03T06:25:42-08:00 18632 13665 31750 2009-03-03T06:25:42-08:00 521678 <p>This is a feature we're currently developing. To help make this feature more of a priority please visit our user voice and vote for it: http://sliderocket.uservoice.com/pages/general</p> <p><br />In the mean time you can convert the youtube video into a flash video and upload it into SlideRocket.</p> 2009-03-04T17:15:48-08:00 18632 13665 32107 2009-03-04T17:15:48-08:00 24924 <p>How do I "convert the youtube video into a flash video"? Sorry, I am technology-disabled!</p> <p>&nbsp;</p> 2009-04-10T07:50:34-07:00 18632 13665 43055 2009-04-10T07:50:34-07:00 1104645 <p>Hi Dee, You can use this program &gt; http://kej.tw/flvretriever/</p> 2009-04-10T09:51:57-07:00 18632 13665 43099 2009-04-10T09:51:57-07:00 24924 <p>Tara~</p> <p>Thanks a million!&nbsp; Sliderocket is the perfect solution for those of us who are not exactly digital natives! Thanks!</p> <p>Dee</p> 2009-04-11T07:14:20-07:00 18632 13665 43507 2009-04-11T07:14:20-07:00 1104645 <p>What? &nbsp;You need a "vote" to know whether or not to include YouTube videos? &nbsp; Embedding YouTube videos is technically trivial, yet this application a) can't do it, and b) doesn't know if it should? &nbsp; Sorry, this program looked promising, but I'm outta here.</p> 2010-02-28T09:34:02-08:00 18632 13665 232948 2010-02-28T09:34:02-08:00 9048130 <p>Greg, First, we have ever intention of offering the youtube integration. The voting helps us decide which features are most requested by users and we implement those first. We are in process of building a youtube integration, but these things take time and resources. Being a beta start up time and resources are always in high demand, so we have to pick and choose what gets offered first.</p> 2010-03-01T17:54:38-08:00 18632 13665 234304 2010-03-01T17:54:38-08:00 24924 <p>The bug title is here because I did not delete my presentation, I was attempting to delete the sample presentation and it deleted mine!</p> <p><br />So the question is, is there any way to get back a deleted sideshow?</p> <p>&nbsp;</p> <p>Thanks,</p> <p>Wil</p> 2009-01-08T18:47:51-08:00 13665 804 17964 false false false true 7 Tara Clark 180546 2010-03-01T08:50:59-08:00 <p>We can recover your presentation for you. Please email or create a new ticket with the name of the presentation.</p> 2009-01-09T10:08:38-08:00 17964 13665 20053 2009-01-09T10:08:38-08:00 24924 <p>Tara, I have the same question. I saved two presentations today and they have dissappeard. They were each called Sertoma. Thank you.</p> 2009-07-09T17:09:20-07:00 17964 13665 82965 2009-07-09T17:09:20-07:00 942374 <p>Hi Christine- Your presentations are now back too.</p> 2009-07-09T17:45:53-07:00 17964 13665 82977 2009-07-09T17:45:53-07:00 24924 <p>Hi, I created a 20 slide presentation named Hillside Honda, and saved it plenty but it disappeared.&nbsp; If you could retrieve it you would save me sooo much :-)</p> 2009-07-13T03:41:12-07:00 17964 13665 84113 2009-07-13T03:41:12-07:00 2986331 <p>Hi Rachel, we checked your account and it shows your Hillside Honda presentation. Can you please confirm how/where it's missing from?</p> 2009-07-13T13:33:35-07:00 17964 13665 84446 2009-07-13T13:33:35-07:00 24924 <p>One of my presentations disappeared called something like Quiz Lesson 6 Other Ways to Prevent Heart Disease. If it could be recovered that'd be great thanks.</p> 2010-03-01T08:14:49-08:00 17964 13665 233975 2010-03-01T08:14:49-08:00 6712713 <p>Hi Darrell, can you open a new support ticket about this? We'll need to login to your account to investigate further.</p> 2010-03-01T08:50:59-08:00 17964 13665 234013 2010-03-01T08:50:59-08:00 24924 <p>I just learned that one is unable to "change out" a .ppt presentation and keep the same URL of the original presentation.</p> <p>Unbelievable, and something that is seamless to do in SlideShare.</p> <p>SlideRocket advised that "you can edit presentation in Sliderocket..." which isn't very useful. We use Powerpoint to create and distribute presentations, pdfs, etc. and don't want to have one version of a presentation in SlideRocket and one in Powerpoint.</p> <p>This seems like it should be easy to implement - unfortunately, SR can't confirm when this capability will be implemented.</p> <p>Too bad, because the SlideRocket presentation platform is outstanding. However, this flaw renders it unusable for our purposes.</p> 2010-02-11T14:19:32-08:00 13665 162 111720 false false false true 3 Mitch Grasso 7763461 2010-02-24T09:32:14-08:00 SR isn't for simply hosting ppt the way SS is. The main idea for SR is to do your authoring here and have it hosted here. With that in mind, the ppt import is mainly just to bring ppt's in for editing and then hosting. It would be pointless to go back to ppt since many of the SR effects don't translate back to ppt, and vice-versa. It would actually be hard to implement what you are asking. Even if SR could import all ppt effects, they would still need microsoft, or a plugin, to implement bringing all the SR effects back to ppt. I don't see that happening. 2010-02-12T08:54:43-08:00 111720 13665 217820 2010-02-12T08:54:43-08:00 5691250 <p>Also, SlideRocket offers printing and exporting to PDFs if you want to distribute your presentations this way.</p> 2010-02-12T15:58:44-08:00 111720 13665 218134 2010-02-12T15:58:44-08:00 24924 <p>While we can't commit to specific release schedules, we recognize that this is a frustrating bug and are planning to fix the issue soon.</p> 2010-02-24T09:32:14-08:00 111720 13665 228559 2010-02-24T09:32:14-08:00 25912 <p>I appreciate that we can record audio to our slides; however, I was dissapointed to find that slides cannot be timed to an uploaded audio file. For example:</p> <p>I gave a presentation before I had heard of sliderocket. I wanted to be able to share the presentation (slides and audio) with the world (which is why I tried sliderocket) so I uploaded my presentation as well as the audio file (1hr 20min). I was hoping that I could designate where the slide transitions took place during the audio. Unfortunately, I would have to split my 1hr 20min presentation into about 50 seperate mp3's and assign to each slide - not happening :)</p> <p>Slideshare has the functaionality that I am referring to above (but slideshare can't to a lot of what sliderocket does). I think this would be a great addition to sliderocket. Someone from customer service contacted me and I shared this with them. They requested that I post this on the forum as she "has heard about 4 other people with similar issues in the last week or two." Not sure if I'm sharing this int the proper place.</p> <p>Thanks!</p> 2010-02-18T21:59:45-08:00 13665 81 115303 false false false true 3 Ryan Hegreness 8714735 2010-02-20T15:50:00-08:00 <p>Thank you for the feature request. This is an idea we've been working on. <a href="http://sliderocket.uservoice.com/forums/587-sliderocket/suggestions/489445-single-audio-file-across-multiple-slides">You can also vote for it in the user voice here: http://sliderocket.uservoice.com/forums/587-sliderocket/suggestions/489445-single-audio-file-across-multiple-slides</a></p> 2010-02-19T16:57:26-08:00 115303 13665 223837 2010-02-19T16:57:26-08:00 24924 Ryan -- I have a couple of solutions for your problem. First, you can add the long audio file as background audio under the "file>presentation settings" tab in the SR editor. You can then set individual slide lengths using the "Advance to next slide" setting. The main problem with this is that the SR advance setting is only good to the nearest second (could it be that hard to add one decimal place to that variable???), and doesn't include transition times. A second option, if you decide to cut up your audio, is to use MP3 Direct Cut (freeware). It makes cutting audio very quick and relatively painless. I could probably do theat 1hr20 min audio in less than 2 hours, which is only a bit longer than it would take to set the slide lengths for 50 slides. Just thought I would offer this in case it helps. Mark 2010-02-20T07:41:13-08:00 115303 13665 224051 2010-02-20T07:41:13-08:00 5691250 Mark, thanks for the suggestion. I will look into your proposed solution. I can handle transitions to the nearest second at this point. It sounds a lot easier than cutting the audio into pieces. Thanks! 2010-02-20T15:50:00-08:00 115303 13665 224313 2010-02-20T15:50:00-08:00 8714735 <p>I'd like to put a sliderocket show into a flash animation but flash can't display the html site or the embed code.&nbsp; Is there a way to direct link to a slide show swf, either by adding the id=xxxxx code to the url, or by using actionscript loadMovie or loadMovieNum?&nbsp; loadMovie should do it, but I haven't been able to make any loadMovie code pass the id variable to the SR swf. Has anyone got an example code of this?</p> <p>edit: I should clarify that I don't need to download an swf of the SR show, I know that functionality is not there. I just need to include the swf player stream, with a particular id, into a flash movie.</p> 2010-02-10T08:42:25-08:00 13665 124 110733 false false false true 2 Mark Spruell 5691250 2010-02-17T23:32:07-08:00 <p>There isn't a way to do this the way you're describing above. Instead we recommend using a screen capture program such as JING to record your presentation playing then embed that into your Flash animation.</p> 2010-02-12T16:02:09-08:00 110733 13665 218135 2010-02-12T16:02:09-08:00 24924 <p>This is quite frustrating.&nbsp; I thought it was going to be pretty straightforward to do this, but I guess not. Here's the problem: using screen capture is not a good substitute.&nbsp; That basically removes the main reason SR is convenient -- everything is in one place and only one instance of a presentation needs to be updated no matter where we use it.&nbsp; If we screen capture it, then we will need to replace every instance of it every time there is a change.&nbsp; Plus there is some lost functionality...stuff like not being able to control the size or audio of an embedded video, etc.</p> <p>SR actually works fine for us as it is, but we are looking at upgrading our learning management system and authoring tools.&nbsp; The problem is that nearly all of the best tools are flash based, and have limited facilities for displaying the html page.&nbsp; Seems it should be a piece of cake to load the SR player swf, then send it the id# via variable.</p> <p>&nbsp;</p> 2010-02-17T23:32:07-08:00 110733 13665 221826 2010-02-17T23:32:07-08:00 5691250 <p>When I look at the SlideRocket Tour presentation, on slide 6 is a cool image spinning effect and one that looks like a button or a glassy sphere. I think these are using some gizmo or widget that doesn't seem to be available. Where does one find this add in?</p> <p>Incidentally, for some reason now when I click to select either one of these objects my browser freaks out and locks up. Have to kill it. This is maybe my fifth attempt to ask this question. I'm using Firefox 3.5.7. Not sure if it's a browser thing or if it's happening because the gizmo isn't present to support the objects when I click to choose them.</p> <p>Thanks... Rick :)</p> 2010-02-11T04:59:22-08:00 13665 113 111272 false false false true 2 Tara Clark 8455052 2010-02-12T16:09:13-08:00 Select the item, then go to the effects tab in the properties side panel. The "glassy sphere" is called "aqua", the spinning picture isn't available, I think. It must be a flash animation, or a demo of the transition "flip" effect. It can be done with any basic flash editor, but that's another bit of software.... BTW, many of the effects you see in the presentation showcase, the marcolina ones for instance, involve flash and are not slide rocket effects. That doesn't make them bad demo's for the product, its good to know SR can display flash like that, but you can't always do everything you see inside SR alone. 2010-02-12T08:50:43-08:00 111272 13665 217811 2010-02-12T08:50:43-08:00 5691250 <p>For 3D effects I personally prefer bevel over aqua. Try them both and see which works better for your presentation. The animated 3D effect seen in the tour is temporarily removed for repairs.</p> 2010-02-12T16:09:13-08:00 111272 13665 218144 2010-02-12T16:09:13-08:00 24924 <p>I&acute;m importing powerpoint presentation with a lot of images in high resolution, i&acute;m thinking about if anyone nows how to compress ( like 72pp,150pp) all the images ones they are in sliderocket as an asset.. Thanks in advance</p> <p>JP</p> 2008-10-30T04:20:35-07:00 13665 918 13598 false false false true 2 Tara Clark 83937 2010-02-12T16:03:00-08:00 bump 2010-02-10T09:39:15-08:00 13598 13665 215650 2010-02-10T09:39:15-08:00 8437781 <p>We recommend compressing your image before uploading it to SlideRocket. We'll compress images over 1920x1920.</p> 2010-02-12T16:03:00-08:00 13598 13665 218137 2010-02-12T16:03:00-08:00 24924 <p>my company uses a font called garage gothic bold. I attempted to upload and use the font to create my presentation, but sliderocket through an error. What am I doing wrong?</p> 2009-09-04T15:44:38-07:00 13665 610 58039 false false false true 3 Tara Clark 4192846 2010-02-08T14:46:50-08:00 <p>1st: Be sure the font is in TrueType</p> <p>2nd: If you're on a trial you can't import custom fonts. Please email us at support and we can upload it for you support at sliderocket dot com</p> 2009-09-09T13:40:19-07:00 58039 13665 118615 2009-09-09T13:40:19-07:00 24924 I am having the same problem. I am trying to upload a few different styles of Eurostile--some of the styles upload correctly, but a few of them do not. The fonts are all TrueType fonts and I don't have a trial account, so I don't understand why some are uploading and others are not. 2010-02-08T13:23:55-08:00 58039 13665 213071 2010-02-08T13:23:55-08:00 8376769 <p>Melanie- Can you follow up with me directly at support at sliderocket dot com. Please attach the fonts that aren't uploading correctly.</p> 2010-02-08T14:46:50-08:00 58039 13665 213256 2010-02-08T14:46:50-08:00 24924 <p>Importing PowerPoint slides works well.&nbsp; However if a slide has a motion path set in PowerPoint this setting is lost on conversion.&nbsp; Is there a way around this problem?</p> 2009-06-18T08:54:39-07:00 13665 1166 42044 false false false true 13 Tara Clark 2392175 2010-02-01T11:09:49-08:00 <p>The animation needs to be in .swf or .flv format to be uploaded into SlideRocket.</p> 2009-06-18T13:04:49-07:00 42044 13665 74067 2009-06-18T13:04:49-07:00 24924 <p>How can i save my powerpoint to be a .swf or .flv format?</p> <p>&nbsp;</p> 2009-09-01T05:53:45-07:00 42044 13665 114752 2009-09-01T05:53:45-07:00 4115156 <p>Also once you explain how toconvert it, can i upload and edit in in slide rocket, like add music alter text etc...</p> <p>&nbsp;</p> 2009-09-01T10:12:37-07:00 42044 13665 114904 2009-09-01T10:12:37-07:00 4115156 <p>Hi Roger, what kinds of animations are in your PowerPoint that need to be converted?</p> 2009-09-01T10:25:20-07:00 42044 13665 114917 2009-09-01T10:25:20-07:00 24924 <p>My slide has a motion path set in it.</p> 2009-09-01T18:31:22-07:00 42044 13665 115156 2009-09-01T18:31:22-07:00 4115156 <p>Hi Roger, We'll be supporting path animation in the future. In the mean time you'll need to use Adobe's Flash suite to convert your current path animation into a SWF file.</p> <p>*Updated</p> 2009-09-02T09:56:19-07:00 42044 13665 115499 2010-02-01T11:09:49-08:00 24924 <p>Which software should i download from adobe website as they have so many? Is it a free download?</p> 2009-09-02T10:22:59-07:00 42044 13665 115513 2009-09-02T10:22:59-07:00 4115156 <p>To make .swf files you need Flash Professional (not free).<br />To make .flv files you need <span style="color: #000000;">Adobe CS3 Flash Encoder (also not free). Here's our suggestions on working with the Flash Encoder: http://www.sliderocket.com/support/qs_2-18_flv-info.html </span></p> <p>There are also free screen capture programs that let you pick a section of the screen to record and convert to swf. Such as: <span style="color: #000000;"><span style="color: #0163b3;"> </span><a href="http://www.freedownloadscenter.com/free/331368/" target="_blank">http://www.freedownloadscenter.com/free/331368/</a></span></p> 2009-09-02T10:39:36-07:00 42044 13665 115523 2009-09-02T10:42:07-07:00 24924 <p>After i've saved file as a .swf how do i bring that presentation into sliderocket?</p> 2009-09-03T20:16:04-07:00 42044 13665 116393 2009-09-03T20:16:04-07:00 4115156 <p>When you're in the presentation click on add Flash (in left side tool bar). This will open the Asset Library where you can Import Assets from your computer. Once the asset is imported you can put it on the slide.</p> 2009-09-04T12:02:04-07:00 42044 13665 116724 2009-09-04T12:02:23-07:00 24924 <p>For some reason when i import the flash, it chops 1/4 of the presentation, yet when i review saved file from my hard disk it shows presentation correctly. please advise what i'm doing wrong. Thanks!</p> 2009-09-06T00:34:37-07:00 42044 13665 117093 2009-09-06T00:34:37-07:00 4115156 <p>Roger- Can you please email me the Flash file so I can test it here. Support at SlideRocket dot com</p> 2009-09-08T11:23:45-07:00 42044 13665 117939 2009-09-08T11:23:45-07:00 24924 <p>Hi, you mentioned that the path animation would be ready in the fall, is it ready? id like to use it!</p> 2010-01-31T03:10:37-08:00 42044 13665 204710 2010-01-31T03:10:37-08:00 8085258 <p>Am I missing something??</p> <p>I just upgraded to the pro version and tried to disabled the branding.. I am still seeing it on my prentations however, any ideas?</p> 2008-11-10T10:32:20-08:00 branding ideas just 13665 2016 14143 false false false true 13 Tara Clark 105680 2010-02-01T10:54:37-08:00 <p>This feature is back. Please let me know if you have any other questions.</p> <p>&nbsp;</p> <p>Tara</p> 2008-11-12T16:10:05-08:00 14143 13665 15367 2008-11-12T16:10:05-08:00 24924 <p>sliderocket branding is still present both on online and offline player.</p> <p>is it possible to deliver an unbranded online/offline player if needed ?</p> 2008-11-28T14:08:10-08:00 14143 13665 16598 2008-11-28T14:08:10-08:00 123669 <p>Can you please clarify where you're seeing the branding? The branding above the play button should turn off. The small SlideRocket logo in the lower left will always remain.</p> 2008-12-01T11:34:11-08:00 14143 13665 16714 2008-12-01T11:34:11-08:00 24924 <p>what about the ad that appears at the end? How can we turn this off?</p> <p>&nbsp;</p> 2008-12-04T15:48:45-08:00 14143 13665 17119 2008-12-04T15:48:45-08:00 130647 <p>The SlideRocket credits at the end of the presentation can not be removed.</p> 2008-12-04T16:10:40-08:00 14143 13665 17120 2008-12-04T16:10:40-08:00 24924 <p>why do you force the credits on your users if they are paying for an account?</p> 2009-03-13T19:41:59-07:00 14143 13665 34016 2009-03-13T19:41:59-07:00 654253 <p>Our company uses a variety of PPT-to-flash tools, and we find that the ability to remove the branding is an important option.&nbsp; Articulate Presenter can do this.</p> <p>Althought SlideRocket has many excellent features, this option could be a major disadvantage for the business user.</p> 2009-04-28T07:23:17-07:00 14143 13665 50318 2009-04-28T07:23:17-07:00 1477233 <p>It is misleading to claim you offer an unbranded service when in fact, branding is still there.</p> <p>As a practical matter, the presence of any branding is a HUGE negative for my business. I create presentations for clients and embed them on their websites. SlideRocket's branding is, from my perspective, a huge invitation for them to dismiss me and do their presentations in-house. It's also worth mentioning that some clients are justifiably concerned about anything that can possibly divert the attention of--or remove--visitors from their site.</p> <p>Branding is a great strategy for your free version, but it's indefensible for those of us who are, in effect, having to pay for the privilege of promoting your business and at the same time cutting our own throats.</p> <p>&nbsp;</p> 2009-07-01T10:49:48-07:00 14143 13665 79646 2009-07-01T10:49:48-07:00 2709566 <p>I never saw any indication that presentations are branded and have advertising before I signed up - EVEN AFTER PAYING?!? I won't be using SlideRocket.</p> 2009-07-02T18:35:43-07:00 14143 13665 80306 2009-07-02T18:35:43-07:00 2744753 <p>&nbsp;</p> <p>SlideRocket Branding in the Player and Invitations can be turned off from within the Publish Options. This feature is available for Trial and Business level users. The SlideRocket Credit can't be removed. This is simillar to the credits used by PowerPoint and Keynote.&nbsp; Please see screenshot below for more details.</p> <p>&nbsp;</p> <p><img src="/attachments/904803" border="0" alt="SlideRocket_Branding.JPG" width="699" height="552" /></p> 2009-07-06T12:59:50-07:00 14143 13665 81288 2009-07-06T13:00:22-07:00 24924 <p>We also offer a user voice section where users can make suggestsion on new features and vote for existing suggestions. Here's the suggestion for removing all branding <a href="http://sliderocket.uservoice.com/pages/587-sliderocket/suggestions/244998-really-remove-all-branding-from-your-unbranded-version">(CLICK HERE)</a></p> 2009-07-07T11:47:55-07:00 14143 13665 81738 2009-07-07T11:47:55-07:00 24924 <p>I will not use this product until it is possible to remove all sliderocket branding.&nbsp; I don't understand why you do this.</p> 2010-01-07T10:05:08-08:00 14143 13665 187799 2010-01-07T10:05:08-08:00 7320962 <p>By popular request we've changed the SlideRocket credit from our logo to the text Powered by SlideRocket. Here's a screenshot:<br /><img src="/attachments/token/erzqpn1anohx205/?name=powered_by_sliderocket.jpg" border="0" alt="powered_by_sliderocket.jpg" /></p> 2010-02-01T10:54:37-08:00 14143 13665 205496 2010-02-01T10:54:37-08:00 24924 <p>Hello,</p> <p>I'm generally luvin' SlideRocket. However, the last remaining thread back to bad ole Powerpoint is fonts. Are there plans to allow us to upload additional fonts? Will you be providng an optional library of additional fonts?</p> <p><br />Thanks for SlideRocket. It Rocks,</p> <p>Doug</p> <p>&nbsp;</p> 2008-11-17T12:13:59-08:00 hello powerpoint sliderocket 13665 1162 14586 false false false true 1 Tara Clark 112817 2010-01-19T17:20:07-08:00 <p>Hi Doug,</p> <p><br />We're working on the ability to upload your own fonts as well as selling fonts in the Marketplace. Both of these features should be released shortly.</p> <p>&nbsp;</p> <p>Tara</p> <p>UPDATE: SlideRocket Supports uploading Custom Fonts in TrueType format.</p> 2008-11-17T12:45:30-08:00 14586 13665 15720 2010-01-19T17:20:07-08:00 24924 <p>I keep getting error #2038 every time I try to upload a picture from my computer which is a jpg.&nbsp; What am I doing wrong?</p> 2009-03-06T08:39:38-08:00 picture jpg upload 13665 1232 26195 false false false true 12 Tara Clark 560529 2010-01-19T17:19:12-08:00 <p>Hi Jacqueline,</p> <p><br />Can you please email us the picture so we can test the issue in our labs.</p> 2009-03-06T09:53:15-08:00 26195 13665 32415 2009-03-06T09:53:15-08:00 24924 <p>Greetings Sliderocket support team, I want to report the same issue, happening for a common picture, I've uploaded a lo of them by now, they are just downloaded pictures from the net which addapt to the subject my presentation is based on, and I keep getting the same ERROR 2038, it just started happening, dont know why, please help, I need to finish this presentation as soon as possible, and this represents and obstacle</p> <p>&nbsp;</p> <p>FROM SUPPORT: WE'VE UPLOADED THESE IMAGES FOR YOU</p> <p>&nbsp;</p> 2009-03-25T17:21:34-07:00 26195 13665 37185 2009-03-25T17:48:34-07:00 845529 <p>This error is also happenign to me when I attempt to isert images. I decided to deo the whole thing on ppt and convert it to sliderocket instead but #2038 still comes up!</p> <p>Getting desperate any help would be appreciated,</p> <p>Stacey</p> 2009-06-04T01:15:17-07:00 26195 13665 67147 2009-06-04T01:15:17-07:00 2129195 <p>Hi Stacey, Thank you for emailing us this PowerPoint. Most commonly this issue is caused by a firewall blocking SlideRocket. We can continue working on this in your support ticket.</p> 2009-06-04T11:36:47-07:00 26195 13665 67488 2009-06-04T11:36:47-07:00 24924 <p>I have repeated errors with the same response #2038.</p> <p>I find that any/all presentations with graphic imports from Smartdraw will trigger this response, fail to load or randomly spread all the graphics throughout my presentation, rendering them useless or at the very least requiring significant re-editing time.&nbsp;</p> <p>&nbsp;</p> <p>Any update on when/how this common and consistent error is to be resolved?</p> 2009-08-13T21:38:33-07:00 26195 13665 103201 2009-08-13T21:38:33-07:00 3731339 <p>Hi Tony, what file format are teh Smartdraw images in?</p> <p>&nbsp;</p> <p>This isn't a common occurance. It would help to have the images so we can test them in our labs here.</p> 2009-08-14T13:58:42-07:00 26195 13665 103705 2009-08-14T13:58:42-07:00 24924 <p>The Smartdraw images are .jpg or .png&nbsp;</p> <p>I have no oversight on other but if it happens to me each and every time, then it is a common occurance.&nbsp;</p> <p>More than happy to send the file/s. Where do I send them to?</p> 2009-08-16T19:31:53-07:00 26195 13665 105374 2009-08-16T19:31:53-07:00 3731339 <p>From here click on Submit a Request or email them to support at sliderocket dot com.</p> 2009-08-17T11:35:57-07:00 26195 13665 105765 2009-08-17T11:35:57-07:00 24924 <p>I experienced the same issue. Based on comments here, I disabled my firewall temporarily.&nbsp; The file then uploaded without an error.&nbsp;</p> 2009-10-19T09:40:00-07:00 26195 13665 140399 2009-10-19T09:40:00-07:00 5258060 <p>Hi David, We had a slight issue with the import tool that is now resolved. Please refresh your browser and try again.</p> 2009-10-19T10:03:17-07:00 26195 13665 140413 2009-10-19T10:03:17-07:00 24924 <p>I have the same error message when trying to export presentation to standalong file (both for Windows and Mac)</p> 2009-12-31T03:49:11-08:00 26195 13665 184052 2009-12-31T03:49:11-08:00 7136882 <p>We've recently found for some #2038 errors upgrading your Flash resolves the issue.</p> 2010-01-19T17:19:12-08:00 26195 13665 196701 2010-01-19T17:19:12-08:00 24924 <p>I have created several presentations and want to include a link to the next presentation in the series on the last page of the preceding presentation.&nbsp; I have no problem inserting a hyperlink of the public presentation link but this link opens a new window/tab for each presentation causing the browser session to be quickly overwhelmed and grind to a halt due to successive loading of multiple flash applications.&nbsp;</p> <p>&nbsp;</p> <p>How can I configure the hyperlink within a presentation to use the current window for the new presentation?<br /> <br />Rob<br /><span style="color: #888888;"><br /></span></p> 2008-11-18T15:13:36-08:00 applications browser presentation 13665 1666 14664 false false false true 4 Tara Clark 114133 2009-12-29T11:01:41-08:00 <p>There isn't a way to have the hyperlink open in the same window because the viewer wouldn't be able to go back and view the presentation. We welcome users suggestions in our <a href="http://sliderocket.uservoice.com/" title="User Voice">User Voice</a> section.</p> <p>&nbsp;</p> 2008-11-19T17:59:37-08:00 14664 13665 15916 2008-11-19T17:59:37-08:00 24924 <p>Update, there is now a check box that allows hyperlinks to be opened in the same window.</p> 2009-09-24T12:19:50-07:00 14664 13665 127085 2009-09-24T12:19:50-07:00 24924 <p>&nbsp;How do you hyperlink the last slide of a presentation to the first slide of another?</p> <p>this task i cant seem to solve on my own, would you help me please? thanks</p> 2009-12-27T22:10:34-08:00 14664 13665 181773 2009-12-27T22:10:34-08:00 7053450 <p>To hyperlink to another presentation make sure the presentation is Published then copy to clipboard the URL. Then paste the URl into the hyperlink section for websites.</p> 2009-12-29T11:01:41-08:00 14664 13665 183133 2009-12-29T11:01:41-08:00 24924 <p>1) audio buttons vs slide audio<br /><br />All is see is Flash and Video for adding multimedia elements to a slide -- I'd like to have an Audio option as well rather than being limited to associating audio with an entire slide. I'd like to create a series of audio buttons (with similar video/flash properties ) on a slide and have users be able to click an audio button and hear the clip, just like they can do with video clips, for now i have made movies of my audio clips to achieve this functionality.</p> <p><br />2) adding transition overrides to hyperlinks</p> <p><br />I'd like to have back arrows buttons that users can click on and use the hyperlink feature to jump to previous slide - while I can do this now, the problem is that I have no control in the "jump to" hyperlink screen to override the default slide transition and associate a new slide transition to the hyperlink "jump to" action, which would override the default slide transition.</p> <p>The result is a cube rotation that spins as if I am moving forward when I'm actually going backward, and that is very visually and cognivtiely disconcerting. The only workaround I can figure out, is to create an entire duplicate set of slides for my presentation (a going backward version) and reverse the direction of transitions, while then having to link the forward arrows in the going backward version to the proper slides in the original presentation - this is something that quickly becomes time consuming and tedious.</p> <p>Anyone have some ideas/suggestions? I really like what i've seen of sliderocket so far, but these two items seem like major oversights to me? I have to train myself not to right click, when i do i get very long waits...</p> <p>How active is development on sliderocket, I've just become a trial user last week and am trying to get a sense if there are still booster engines and thrust available for the project or if the thing is plummeting back to earth?</p> <p>You out there Tara?</p> <p>: -)</p> <p>Thanks - Mark</p> 2009-12-07T12:40:09-08:00 13665 312 86108 false false false true 2 mark rosen 6518219 2009-12-08T17:15:37-08:00 <p>Hi Mark, I'm answering this in your support request.&nbsp;</p> <p>If any users would like to chime in please feel free.</p> 2009-12-07T16:22:57-08:00 86108 13665 170420 2009-12-07T16:22:57-08:00 24924 <p><a href="http://app.sliderocket.com/app/FullPlayer.aspx?id=E03CB804-B1B5-51C1-88C7-6C13C7CFC0B8">http://app.sliderocket.com/app/FullPlayer.aspx?id=E03CB804-B1B5-51C1-88C7-6C13C7CFC0B8</a></p> <p>&nbsp;</p> <p>here's a link to a presentation i made to illustrate my point about the transitions - i had to create an extra set of slides for hyperlinks that go to the previous slide.&nbsp; the presnetation consists of two sets of slides - the&nbsp; first set of 4 slides have next and prev arrow navigation and rely on the the default slide transition - the next set of 7 slides have 4 slides for moving forward and three additional slide duplicates with reverse transitions for moving backwards. the solution to this would be to attach a transition property to the hyperlnik object and have that override the default slide transition of the hyperlink destination.</p> 2009-12-08T17:15:37-08:00 86108 13665 171445 2009-12-08T17:15:37-08:00 6518219 Hello, I show a lot of software product demonstrations and have found it's best to record with Camtasia at 1280x720. I often save these as mp4 for upload to Youtube. They look steller there and get the "HD button" option in the youtube player. Youtube probably does some compressing, too. What would be the best options for encoding an FLV file from Camtasia for upload to Sliderocket with HD quality? Obviously, I'm more worried about overall file size with SlideRocket than with Youtube. Thoughts? 2009-12-06T08:43:54-08:00 13665 293 85735 false false false true 2 Jeff Waters 1844838 2009-12-07T11:28:26-08:00 <p>We recommend 1024x768 for your FLV's from Camtasia.</p> 2009-12-07T11:16:17-08:00 85735 13665 170112 2009-12-07T11:16:17-08:00 24924 Thanks Tara. Well, that's the old standard def 4:3 ratio. What do you recommend for widescreen HD video captured with a camcorder, for example? 2009-12-07T11:28:26-08:00 85735 13665 170121 2009-12-07T11:28:26-08:00 1844838 <p>I am trying to add a hyperlink on an image, but cannot seem to find this functionality.&nbsp; It seems that I can only add hyperlinks to text.&nbsp; Is there a way to do this?</p> 2009-12-03T12:30:49-08:00 13665 288 85092 false false false true 1 Jordan S 6393940 2009-12-03T12:32:31-08:00 <p>never mind...answered my own question.&nbsp; I was only looking in the right-click menu, but realized that in the "Tools" menu, there was an option to hyperlink.&nbsp;</p> <p><br />You may want to add the hyperlink option to the right click menu for images since it is there for text.</p> 2009-12-03T12:32:31-08:00 85092 13665 168135 2009-12-03T12:32:31-08:00 6393940 <p>Suppose you intend for your slide to be an imported image, and nothing more. You are creating the image yourself, so its size (pixel dimensions) is entirely within your control. What are the optimum width and height dimensions? What's the maximum width and maximum height sizes we can use before SlideRocket will start resampling and shrinking the image?&nbsp;</p> <p>I realize these dimensions will probably vary based on a given theme's aspect ratio. I realize that switching aspect ratios will probably somewhat defeat the plan of having an unprocessed, "first-generation" image. Still, it would be nice to know what the optimum, full-frame image dimensions are for a given aspect ratio.</p> 2009-11-22T08:24:22-08:00 13665 332 81602 false false false true 1 Tara Clark 2709566 2009-12-02T17:54:54-08:00 <p>We resize images above 1024X768. Are you uploading your presentation as a PowerPoint import? It would be helpful to know more about what your presentation goal so we can give you the best advice.</p> 2009-12-02T17:54:54-08:00 81602 13665 167594 2009-12-02T17:54:54-08:00 24924 <p>I see that the feature is now live that allows users to upload their own templates so that there is no SlideRocket branding on the "invitation to view a presentation" email.</p> <p>&nbsp;</p> <p>Does anyone know where to find instructions on how to build the HTML email that can be uploaded in SlideRocket? I'm eager to use this feature but have no idea how to go about it.</p> 2009-11-14T16:45:32-08:00 13665 375 79205 false false false true 1 Tara Clark 2415659 2009-11-30T16:35:54-08:00 <p>Hi Bob,</p> <p>The attached guide has the instructions for using the HTML invitation template.</p> <p><a href="http://support.sliderocket.com/forums/13666/entries/84037"><br />http://support.sliderocket.com/forums/13666/entries/84037</a></p> <p>&nbsp;</p> <p>&nbsp;</p> 2009-11-16T18:13:07-08:00 79205 13665 157791 2009-11-30T16:35:54-08:00 24924 <p>I have a problem with Polish characters. The problem concerns the Polish encoding iso 8859-2 Is there a possibility of introducing this coding scheme? Now every time I copy ź ć ą the txt file. Otherwise I can not show the client presentation.</p> 2009-11-28T14:14:56-08:00 13665 240 83513 false false false true 0 Tom Sawicki 6251789 2009-11-28T14:14:56-08:00 <p>Hello,</p> <p>&nbsp;</p> <p>Is it possible to crop images we upload on to SlideRocket. I know how to resize them, but sometimes I want to cut parts off, and I just do seem to be able to do it...</p> <p>&nbsp;</p> <p>Thanks!</p> 2009-04-01T14:41:28-07:00 sliderocket upload want 13665 1120 29909 false false false true 4 Aaron Green 956567 2009-11-07T11:04:31-08:00 <p>This feature is coming in the next few weeks. We'll post an annoucement when it's available.</p> 2009-04-06T11:35:59-07:00 29909 13665 40635 2009-04-06T11:35:59-07:00 24924 <p>Hi Tara - It's been a few months but I can't find an announcement posted about cropping. Any news on this?</p> 2009-07-23T15:13:47-07:00 29909 13665 88793 2009-07-23T15:13:47-07:00 2415659 <p>Thank you for your follow up. This feature is now being bundled with our full Flash 10 integration since it gives us more editing options. We'll be sure to annouce it every where once it's out.</p> 2009-07-24T15:30:10-07:00 29909 13665 89430 2009-07-24T15:30:10-07:00 24924 <p>Just trying out sliderocket but lack of ability to crop image is something that makes me want to build in powerpoint :P&nbsp; Look forward to the update :)</p> 2009-11-07T11:04:31-08:00 29909 13665 152242 2009-11-07T11:04:31-08:00 5708512 <p>I've been creating many builds and some of the selections such as Fly or FlyZoomSpin change even after I've saved the file. The time seems to continue to default back after I've changed how I'd like each bullet to appear on the screen. After a huge amount of time I've been able to some of the aspects to stay however I log back in and open the presentation and there are builds in the slide I didn't add, others of the ones I did add have been changed. I've tried everything.</p> <p>&nbsp;</p> <p>I have to present this on PowerPoint I did export the presentation however the bullets and lines didn't meet up any suggestions?</p> 2009-10-24T20:47:38-07:00 13665 434 71878 false false false true 1 Tara Clark 5010968 2009-10-26T15:48:37-07:00 <p>Hi Machelle, It would be helpful if we could see your presentation. Can you please email me at support to help sort this out.</p> 2009-10-26T15:48:37-07:00 71878 13665 144391 2009-10-26T15:48:37-07:00 24924 <p>For viewers who watch your slide presentation via a public URL there should be a PAUSE control which will allow them to pause the audio in the event they have to take a phone call, or handle somehting time sensitive.&nbsp; In this fashion they'd be able to PAUSE and RESTART from where they left off without having to go back to the previous slide and then forward to the original slide.</p> <p>&nbsp;</p> <p>I have slides with audi that lasts 3-4 minutes in some cases so in that case the viewer would need to go back to the prev slide and then forward to the current slide, only to be forced to listen to the whole audio track from the beginning.&nbsp; This will definitley be annoying to a viewer if they've listened to 3 out of 4 minutes and then they are forced to go back and listen to the first 3 minutes again.</p> <p>&nbsp;</p> <p>THANKS!</p> 2008-10-23T11:48:31-07:00 audio presentation slide 13665 2170 13247 false false false true 2 Tara Clark 82748 2009-10-26T15:21:30-07:00 <p>I would like to have a PAUSE control, too. . I use SlideRocket for language teaching and my students have to be able to stop a presentation and resume it without having to go back all the way. Can that be done now?</p> <p>Thank</p> 2009-10-25T02:12:09-07:00 13247 13665 143543 2009-10-25T02:12:09-07:00 5389896 <p>Currently you can pause a presentation set to auto advance if you set it under File &gt; Presentation Settings.</p> <p><br />A major update to audio, including a pause button is due out by the end of this year.</p> 2009-10-26T15:21:30-07:00 13247 13665 144369 2009-10-26T15:21:30-07:00 24924 <p>When creating several slides with bulleted lists, the end bullet keeps dropping the punctuation (usually a period) when the presentation is played. It shows up perfectly fine when not in "play" mode. What gives? Margins aren't out of whack and I have one slide that's dropping the period off of both the 3rd and 4th bullet. Have tried every conceivable solution, but am officially stumped. Any ideas?</p> 2009-09-10T08:33:32-07:00 13665 531 59354 false false false true 2 Morri Young 4304895 2009-09-26T19:46:29-07:00 <p>Hi Stacey, Not seeing presentation this issue is hard to diagnose. Have you tried expanding the size of the text box?</p> 2009-09-14T12:20:57-07:00 59354 13665 120743 2009-09-14T12:20:57-07:00 24924 <p>I have a similar situation on some slides... I have found that by adding additional punctuation, then the unecessary punctuation is dropped and the wanted one remains... Strange workaround I know, but it kind of works...</p> 2009-09-26T19:46:29-07:00 59354 13665 128140 2009-09-26T19:46:29-07:00 4650175